Job Description

We seek a dynamic and experienced Business Development Manager to join our team. The ideal candidate will have a strong sales and consumer experience management background, with a proven track record of driving business growth and enhancing customer satisfaction. This role involves identifying new business opportunities, managing sales processes, and developing strategies to improve consumer experiences.

Job Scope

• Identify and pursue new business opportunities in the sales and consumer experience sector.

• Develop and implement strategic business development plans to drive sales growth.

• Conduct market research to identify trends and opportunities for business expansion.

• Build and maintain a pipeline of prospective clients and partners.

• Prepare and present business proposals and pitches to potential clients.

• Manage and optimize the sales process to ensure efficiency and effectiveness.

• Set and achieve sales targets and KPIs.

• Monitor and analyze sales performance metrics to identify areas for improvement.

• Develop and implement sales strategies to increase market share and revenue.

• Train and mentor sales team members to enhance their skills and performance.

• Develop and implement strategies to enhance consumer experiences and satisfaction.

• Gather and analyze consumer feedback to identify areas for improvement.

• Implement customer retention strategies to increase loyalty and repeat business.

• Address and resolve consumer complaints and issues promptly and effectively.

• Build and maintain strong relationships with clients and stakeholders.

• Act as the primary point of contact for key clients and partners.

• Negotiate contracts and agreements with clients and partners.

• Ensure client satisfaction and address any concerns or issues.

• Prepare and present business proposals and reports to top management.

Qualifications

• Bachelor’s degree or higher in business administration, marketing, or a related field.

• At least 5 years of experience in business development, sales, or consumer experience management.

• Strong analytical skills and proficiency in CRM software and sales management tools.

• Excellent organizational and time-management abilities.

• Strong interpersonal and communication skills.

• High level of motivation and a proactive approach to identifying and solving sales and consumer experience-related issues.

• Good Command of English.

• Have own car.

• Experience in managing large-scale projects and cross-functional teams.

• Strong Analysis skills.

• Advance Microsoft Program.